We spoke with Béatrice Foucher, Brand Chief Executive Officer of DS Automobiles…

We met already Mme Béatrice Foucher at the presentation of the DS 4 last year in Chantilly, where she presented the strategy of DS Autombiles at the “DS Week” event…

DS Automobiles is carving a fine niche for itself in the premium segment. Your servant appreciates the refinement, comfort and last but not least the style of these fine DS automobiles. You can understand that we were delighted to meet Mme Béatrice Foucher at the presentation of the DS 4 in the “DS week” last year in Chantilly. Then, the entire press presentation of this noble automobile was in line with its qualities: we were not only able to meet Mme Béatrice Foucher personally at dinner, together with the communications people of the brand at lunch, we also had interesting workshops with the designers, engineers and last but not least the craftsmen and artists who make the DS 4 into the hand made four wheeled gem it is. You can read more about this event in our columns, see https://autoprova.be/2021/09/05/we-had-a-first-drive-with-the-elegant-ds-4-the-electrified-future-has-arrived-at-ds-automobiles/

At the Brussels Salon this year, we were again invited to have an interview with her. Just read further…

Hans Knol ten Bensel

A prototype of the DS 4 was displayed in Chantilly, symbol indeed of French “Savoir faire”…

HKtb: I have to congratulate you on your client approach and your philosophy to extend the refinement of your cars, not only in its external styling, but also in the interior.

BF: Indeed, that is our “raison d’être”, it is a combination of technology and the French “savoir faire” or know-how. Indeed, after having admired the exterior, customers must open the door of our cars, like for instance the DS4, see the new leather, the new solutions in the interior we developed in the DS3, the new DS7. From the next year onwards, we are going to create what we call collections, like there exist in the world of fashion.

The stunning interior of the DS prototype seen last year in Chantilly. Look at the contours and wood lined finish of the seats. A harbinger of things to come?

HKtB: We see here on the Salon, the very stylish DS E-Tense Performance 600 kW prototype, are there details of this car we will see in the production models?

BF: This will be more for the exterior than the interior, its bodywork lines which will be seen on our cars from 2024 onwards.(See our photo below of this prototype)

HKtB: But you emphasize the “savoir faire” Français, the French art of life…in automotive mobility.

BF: Indeed, that’s it. This lies in the materials we use, the art of treating them and producing exquisite textures. The French know-how in terms of stock market value lies now in the companies producing luxury goods, who have an established international reputation. This know-how is internationally recognized and appreciated, and this we put into our cars. Indeed, we see the car as a part of the interior one lives in, a part of one’s private home, and so the satisfaction and the reason people buy our cars is this choice of materials which appeals to them.

The reasons why our clients buy a DS is first of all the design, both as well exterior as interior, as this is a car which tells something about them. The second element is the elegance and the luxury and last but not least, the comfort. These are the three aspects which make people purchase a DS. The level of satisfaction is very high; clients are very pleased with their choice.

HKtB: Are your clients mostly women?

BF: No! When we look at the statistics, we have the same share of male clients than the other premium brands, even for the DS3, which appeals only slightly more to women. The reason why our clients buy a DS is because it’s a French premium brand, they like a different car in this premium segment, and indeed, the (male) clients show the car to their spouses, they enter the car, and they fall for it. So indeed we have a female clientele “on the second row”, they have a strong influence in the choice of the car which doesn’t show in the statistics.

HKtB: When cars are too feminine, women (and men) don’t necessarily buy it…

BF: Indeed, but as soon as the cars embody a social statement, as premium cars do, the (sexual) codes are not important. We put forward the codes of “savoir faire” Français, of luxury, of refinement, which appeals to both men and women.

HKtB: Indeed, a Cartier watch also appeals to men…

HKtB: The successes of your involvement in the Formula E racing does not really translate into the image of the brand…it did not create the “Audi” effect.

BF:  You mentioned Audi. Now their Quattro was a car entering in rallies with iconic figures behind the wheel. Rallies are very popular. We are a young brand, dating from 2014, we chose the Formula E because it tells the story of our brand, with its fast and early move towards electrification. Formula E is not as popular as F1 for example, but it is iconic and indeed quite amusing and interesting.

I mention also here that the DS 7 360 or the DS9 is built by the DS Performance team. This means that besides the drivetrain which is shared with Peugeot, everything else is specific, it has a unique “feel” on the road and offers an exceptional handling. We also optimized the regeneration also on this car, which clients consider important. But indeed, we don’t have decades of sporting history to tell here…

HKtb:  Also the typical DS client is not the one who drives (very) fast or seeks the ultimate in performance…

BF: Indeed, this is what we want, and that’s the reason why we call it also “the art of the voyage”. The quality of the time you spend in the car is important. The satisfaction enjoying the comfort of a car being surrounded by noble materials. Of course, you have not less than 360 HP. I can use them if I want it, but what is offered here with this car to me is comfort and refinement. One has more than enough power at hand, but it is not an issue.

HKtb: Are your clients young, and is connectivity important for them?

BF: Our clients are not young, which is the case for all premium brands, if one looks at the B to C statistics, they are between 58 and 60 years old, the B to B is younger, from 45 to 50 years, let’s say. Everybody wants to be seen as an amateur of technology, being a “technophile”, because one thinks that if you don’t love technology, you are missing out. So everyone wants a car which is up to this. It is a social statement of modernity. I tell to my teams, the value of a car is nowadays 50 % hardware and 50 % software.

HKtB: This digitalization takes still further steps, like is shown by BMW with its “Neue Klasse” with screen wide displays and dashboard instrumentation and touch knobs and buttons reduced to the minimum, as the underlying digital menus are doing the rest.

BF: Our philosophy is very clear and we showed it also on our concept car, it is to say that what makes the value of our cars is that when you open the door, you have the impression to enter in a Bugatti. We have refinement, savoir faire, and this we want to stress even more in the future. Of course we consider also the increasing digital infotainment needs, as a modernist social statement, but we want this digital element to disappear when the client wishes so. If you enter the car, there is nothing on the screen. Only when you put the contact, the screen appears. That is our philosophy and our goal. Because at a certain point, showing a plethora of screens is not premium. The faculty of having the information appear and again discreetly disappear is premium. This is the direction in which we work. Of course, we need the technology to make this happen.

HKtb: What I would also look for in future DS automobiles is incredible sound…

BF: We made a partnership with Focal, installed in our higher equipment versions like the Rivoli line, which reaches already very good sound quality… of course we have now more silent, electrified or fully electrified cars, which makes this even more important. Everybody works on this, and we also work with partners who have built an enviable reputation in pure sound management. You will see more in the future…

HKtb: When I travel on a motorway, in a certain region, I would like to tune in on my sound system for cultural, historic or general information about where I travel.

BF: This fits in our philosophy of cultivating “the art of the voyage”, and this is also want the digitalization to bring us. My name I Beatrice, and I want to know about the culture, or art places to visit in the region or city where I travel. This is what connectivity should give me.  

 HKtb: I thank you for this interview.   

Hans Knol ten Bensel

We spoke with Pierre Leclercq: “our Citroën Oli is not only style. It is French Design.”  

On the Brussels Salon, Citroën showed its already iconic Oli prototype, a harbinger of things to come in the Citroëns which will be in the showrooms already this and next year. Reason enough for your servant to have a talk with its head of design, Pierre Leclercq, about the design philosophy of the progressive brand with the “double chevron”, and so much more…

Hans Knol ten Bensel

I started this interview asking indeed about this new design philosophy of the brand, striving towards simplicity, practicality, lightness, durability and sustainability in a very bold and original package.

PL: “With the Oli, there are two things. First there is the brand identity, as we show with the Oli styling elements which we will bring to the market as soon as this year. The front end, the new logo, the head- and rear lamps, also the coherence between the front and rear end. The latter is a very important element in our brand identity. (We have seen this already in the Ami – editor’s note).

The form language, the simplicity of the edges and the curves will also be seen on our future production cars, but then also the contrasting vertical elements will be present. Our designers will deviate here from the strictly automotive styling which you see in the other brands of the group, we have a non-automotive touch which will be a distinctive element in our future styling.

The magic goals of French Design…

The second fact is that the Oli is not just a styling exercise. It is not only style. It is really French Design. We work together with our engineers to reduce weight, the cost, we are striving for intuitive and simple solutions.

For instance the seats. It’s very important, we work with a whole team to get a seat which is very distinctive, which we can put into production. We discovered with the Oli that our clients are ready for these things. We see that our clients are ready to take bold steps together with us, because we have an image that we will bring something more on the road than just a nice looking car.

HKtB: This translates also into the choice of the materials, the dialogue with the suppliers about the substance and texture of the elements and their surfaces, their unique touch and feel, the atmosphere and character this gives to the car…

PL: We will be a zero carbon company in 2038, and this has a huge impact on materials. Not so long ago, the choice of the materials came very late in the process of building a car. The exterior and interior, the colors, it was seen as pure decoration. Here and there, one started to use recycled materials for some items, but that was it. This process is now completely turned around at Citroën. We now ask first to tell us which materials we can use, as we want recycled materials, unpainted, and we will go from there and adopt them. This is most interesting. And I think that our clients are also ready for this.

HKtB: These elements and this approach we also see in the Ami. The French, as even Mr. Tavares recently put it, love their individual mobility. The Ami is fit for the (mega)city… will there be other models geared for a new City Mobility in the spirit of the Oli?

We always search for new solutions…

PL:  We have many projects running now. It’s a bit like a funnel. When there is one project hitting the road, we have already other proposals in the pipeline. We are always searching for new solutions. If you remember, two years ago, we showed a rather disruptive project of robotized platforms, which is an intelligent use of the present day autonomous technology, in controlled urban areas. But I imagine perfectly in 2030 and 2035 that these solutions will be used in our cities. The design will then focus on the interior of the cabins and structures rolling on these platforms, a very interesting evolution.

The Ami represented a big risk for us, indeed, we thought about the city, but in fact, we scrutinized the clients who bought the Ami, age, location, etc, and we noticed that the Ami is not only used in the cities. We have clients who buy the Ami for their children and grandchildren, remember that in France you can drive an Ami at the age of 14, and it is better than a scooter. And in a market where these vehicles cost between 12 and 15.000 Euros, ours is available for 6.000 Euros… No small feat, as we respect the profitability margins of our group! It is now on the market for two years, and it has grown more into a lifestyle than a car. This is also what the 2 CV has achieved. It is not easy to create the same phenomenon in this day and age…

HKtB: Can you tell a bit more about your Ami buyers?

We have also many clients who buy an Ami for their holiday homes. And as I said, of course grandparents who buy the Ami for their grandchildren. There are also clients who own a Ferrari and buy an Ami for their third or fourth car…

HKtB: We talked earlier in Paris about your open mindedness towards other designers, in other sectors, who could become involved in offering elements of the car during its life, for example, that in a further future one could offer replacement seats for Oli’s or Citroëns who after years of intensive use get a bit long in the teeth… or, rather, offer parts and items to customize the new Citroëns…

PL: It’s a philosophy I love very much. People more and more want an object which is really theirs. Design is not a luxury anymore. If you go for an Ikea kitchen, you can still choose the finish, styling and colors you want, to make it yours. This is now also true for cars. We have started this with the Ami.

HKtB: It is also true for Jeep. Mopar offers a wide array of accessories.

PL: Indeed, this trend is already more prominent in the States. But with the Ami we started off in Europe with the same trend. Not that we offer many accessories, but we created a desire with the customer to customize his car. It’s like Apple. They don’t offer many accessories themselves, but are produced by Belkin etc. It is a very interesting path for our cars in the future. This will give us for instance incredible interiors. I want the client to appropriate our geometries. Why not share our geometries on the internet Open Space and invite the developers to have fun with it?

Every brand has its own design team to embody its proper DNA

HKtB: What is your relationship or rather dialogue between your styling department and the suppliers? Do they come present you what is possible, or after having established a manifest for yourselves what you want to do in styling in the next five years, let’s say, you ask them to come up with new materials, possibilities?

PL: The dialogue goes both ways. But I want to stress here that the design has become very important. The suppliers are specialized in offering technology, for instance for the platforms we have conceived within the group, but over the last 30 years, what have we done? Instead of asking PininFarina or Bertone to style all the cars in the world, we have all established our design centers which carry truly our DNA, and every brand has its own equipe or team of designers. This is génial, because we have cars within the group which don’t resemble each other at all…

HKtB: With the new materials comes also repair friendliness, durability…

PL: Indeed, we want our cars to have a longer lifespan, and we will refresh them within our network. We need of course more control as nowadays we don’t see the car anymore after it has been produced. We have to control the recyclability of the car. Otherwise it’s no use to build the car with recyclable materials.

HKtB: It think it is necessary to tell the client that his car now has a long life and that you as the manufacturer will follow the car throughout its life.

PL: Indeed, a lifelong car, staying with you the rest of your life.

HKtB: Indeed, that as a brand policy you commit yourself to the clients that your Citroën model, Type A, B, or whatever, that you will always follow this car for decades to come…

PL: Ca serait génial, that would be a stroke of genius. It is our goal. It would be very interesting and it would completely change the idea of the automobile of today.

HKtB:  The youth is already there. They support and adopt the circular economy. I think Citroën is the right brand to do this. 

PL: Indeed, we push within the Stellantis group for these concepts, and I think that our clients are far more inclined to make these choices than the buyers of other brands.

HKtB: I thank you for this interview. Thinking out of the box is always interesting.

PL: I thank you, always lovely to exchange these ideas, thank you for the conversation. I also think that every car we build has to make the life of our clients better. These are not empty words. The Ami improves lives. We offered a new service; in Paris, people smiled when they saw the car. It takes something to convince a Parisien!

Hans Knol ten Bensel

Citroën introduces a bold concept car for family electric mobility: less is more, thanks to the power of genius…

Right after having unveiled its new brand identity, Citroën stunned the international press last Friday, when it presented its OLI concept car in Paris.

You can judge yourself from the photos I took with my flagship Samsung S22 (I am getting increasingly used to it now) how completely groundbreaking the design and the whole concept of the car is actually.

I decided to bring the news of this concept car in different episodes, as thanks to the excellent PR people, I was able to have interviews with not only the CEO of Citroën, Vincent Cobée, but also with Laurence Hansen, Head of Citroën Product Development and Citroën’s Head of Design, Pierre Leclercq. I will bring this extensively in further reports, together with also a further interview with Laurent Barria, responsible for marketing.

So read on, and you can expect much more soon!

Hans Knol ten Bensel

The oli concept car focuses on how more can be achieved with lesssays Citroën CEO Vincent Cobée

In the footsteps of the Ami…now for mobility of the whole family.

Citroën already showed with its Ami (in a few days, we will also attend in Brussels the introduction of the Ami Buggy) that it believes strongly in offering affordable mobility, and it builds further on this concept, taking ‘unconventional’ to a new level with this conceptual oli [all-ë].

The Citroën oli concept is designed to do the same for family mobility that Ami achieved for personal urban mobility. Significantly, oli acts as a precursor to the concepts and innovations that will be available in future Citroën electric models.

The oli concept car focuses on how more can be achieved with less, first and foremost with less weight, how the inventive use of responsible materials and a sustainable production process can lead to inexpensive yet desirable zero-emission vehicles that meet multiple lifestyles.

In his introduction speech, CEO Vincent Cobée  stated “Three societal conflicts are happening simultaneously – first is the value of and dependence on mobility, second is economic constraints and resource uncertainty, and third is our growing sense of desire for a responsible and optimistic future.”

Then he commented on the trend that cars are becoming bigger, heavier and more complex…

Styling language which is soon to be seen on new Citroën models…

“A typical mid-70s family car weighed around 800kg and was 3.7 m long and 1.6m wide.” He continued. Today’s equivalents have grown to more than 1200kg, are at least 4.3 m long and 1.8m wide. Some even weigh more than 2500kg. Legal and safety requirements have driven some of this, but if the trend continues and we carry on parking these vehicles 95% of each day and driving 80% of journeys with a single occupant, the conflict between the need to protect our planet and the future promise of sustainable, electrified mobility will not easily be resolved.”

He concluded: ““Citroën believes electrification should not mean extortion, and being eco-conscious should not be punitive by restricting our mobility or making vehicles less rewarding to live with.  We need to reverse the trends by making them lighter and less expensive and find inventive ways to maximize usage.”

So true we would say, and it is this unerring vision which inspired Citroën to build this concept car.

They focused instead on creating a pure, honest vehicle that is above all lighter, less complicated and truly affordable, as well as inventive and joyful.

With oli, Citroën is raising the stakes for future family mobility by re-thinking every detail to reduce resources and needed materials without compromising on quality or versatility.

A car conceived and built for a (very) long life

Laurence Hansen, Head of Citroën Product Developmentnow we choose a lifestyle, and the car which responds to it…

Who does not crave for a car which becomes your classic, beloved, (life)long companion? Well, that’s the beauty of it, the oli will be at your side, no matter what or how long. This conceptual multi-activity family vehicle has  sustainability at its heart and demonstrates how ‘best-in-class’ Life-Cycle-Assessment (LCA) can be achieved, from conception onwards with restrained, optimal use of lightweight and recycled materials, to sustainable production processes, and from durability for an extended ‘life in service’ to responsible end-of-life recyclability. The front and rear end parts can be easily changed, upgraded, customized, and the oli can within the family be passed from one generation to another…

 Thoughtful details…

Clever details are found throughout. The seats, for example, are simply constructed and use 80% less parts than a traditional seat. They are made of recycled materials and clever ‘mesh’ backrest designs enhance the natural light inside the vehicle.

They can also be easily upgraded or personalized to suit the taste of individual owners. It’s indeed the result of a chosen and adopted lifestyle, and the concept  car reflects that. Your servant also suggested to Citroën Head of Design Pierre Leclercq that in the aftermarket, a company like Ikea could offer their version of the seats to rejuvenate the interior after many years of use, for instance. Pierre Leclercq liked the idea…

Less weight means less power needed and more range…

 The oli offers reasonable, useable performance for many. Through the use of lightweight materials, oli can extend the range of the 40kWh battery on board to up to 248 miles between charges. Citroën has also limited the top speed of the oli to 68mph to maximise efficiency, while rapid charging capability ensures a charge from 20% to 80% takes just 23 minutes.

Extraordinary looks, harbinger of a total revolution…

The reasonable performance – read top speed – gave extra room for the designers to shape the concept car. Striking and clearly making a statement, oli’s unconventional stance and silhouette exude personality, productivity and positivity in a footprint similar to a compact SUV at 4.20m long, 1.65m high and 1.90m wide.

It defies traditional labelling. oli can be whatever it needs to be – family limo, urban explorer, adventure vehicle, workmate, or even an extension to the family home thanks to its ability to power everyday appliances.

The oli was presented in the stunning setting of a caserne de sapeurs pompiers in Paris…

Pierre Leclercq, believes oli embraces purity and geniality for families who don’t care for automotive status and stereotypes. I couldn’t agree more…

In the oli, the aesthetic approach has been deliberately exaggerated to reinforce functionality and versatility. And, like Ami, it is not afraid to show its simple and intuitive approach and distinguishes itself with its playful use of colour highlights, bright trim materials and vivacious patterns that advocate opportunities for personalisation.

Versatile

The oli truly threads new paths here. Oli’s flat bonnet, roof and rear ‘pick-up bed’ panels, as well as driving the vehicle’s unique silhouette, were chosen to meet the objectives for low weight, high strength and maximum durability.

Made from recycled corrugated cardboard formed into a honeycomb sandwich structure between fibreglass reinforcing panels, they have been co-created with partner BASF. They are coated in Elastoflex® Polyurethane resin covered in a protective layer of tough, textured Elastocoat®, which is often used on parking decks or loading ramps, and painted with innovative, waterborne BASF R-M Agilis® paint.

The panels are very rigid, light and strong – so strong that an adult can stand on them – and weight is reduced by 50 per cent when compared to an equivalent steel roof construction.

The roof is quite strong, as is amply demonstrated by Laurence Hansen, with Pierre Leclercq and CEO Vincent Cobée applauding…

Load carrying versatility is not compromised either, as roof rails each side of the roof panel allow owners to attach accessories like bicycle racks and roof boxes for family vacations, while below the bonnet panel are neatly detailed storage areas including compartments for charging cables plus personal and emergency items.

Not afraid to go vertical…

All of the key design elements on oli are perfectly horizontal or vertical, indeed, Citroën is looking for honesty and efficiency in the form language.

 The windscreen is vertical because it’s the shortest distance between top and bottom and uses the smallest amount of glass. As well as reducing weight and complexity, the smaller screen is less expensive to produce or replace.

To aid aerodynamic efficiency, oli features an experimental “Aero Duct” system between the front section of the bonnet and the flat top panel which blows air towards the screen, creating a curtain effect to smooth airflow over the roof.

The eye-catching windscreen frame is finished with a bright ‘infra-red’ wrap – a new signature colour Citroën will use in conjunction with its new brand identity.

The contrast between horizontal and vertical is evident in the rationally thought-through side panels and glass.

The front doors follow the example set by Ami and are identical on each side, though mounted differently. They are lighter, yet still strong, and much easier to make and assemble.

Reducing complexity and simplifying construction saves 20% in weight per door compared to a typical family hatchback. Half the number of components is required, and around 1.7kg per door is saved by the removal of the loudspeaker, soundproofing material and electrical wiring.

The external door panel is simpler to stamp and is designed to maximize interior storage. Gentle curvatures flow up the sides of the vehicle, and into the top of the side glass as it tumbles home to the roof.

Large, horizontal windows are tilted slightly towards the ground to help to reduce the effects of the sun, and manual, easy-to-operate “flip up” pantograph opening sections, similar to those used on Ami, provide fresh air ventilation.

The narrower rear doors are hinged at the rear of the vehicle and use vertical glass to give rear passengers more light and visibility. The change in form between the front and rear doors also gave an opportunity to add a passive air intake providing ventilation for rear seat passengers.

Access to the spacious cabin is wide, uncluttered and unhindered with both side doors open – ideal for when the driver needs to get straggling family members loaded efficiently.

Front and rear lighting modules are, again, uncomplicated but highly distinctive, and also play with the contrast between two horizontal lines and one vertical section. This approach will be evolved further as a distinctive Citroën lighting signature in future production vehicles.

A pick-up (load)bed in the boot…

Instead of a conventional boot, oli features an unexpected, inspired exercise in useful product design, and comes with a pick-up bed inside the boot for added practicality. The independent rear seat headrests pop up into the roof, the rear screen glass opens upwards, with the flat 994mm wide removable load bed expanding in length from 679mm to 1050mm.

The tailgate folds down and with the load bed panel removed there is up to 582 mm height between the vehicle floor and the rear glass. With the panel in place, 330 mm height of useful and secure trunk space is available below. The removable bed panel is light and flat, and made from the same recycled cardboard structure as the bonnet and roof panels.

But there is more, on the bodywork, the interior, the wheels and drivetrain. More soon!

Hans Knol ten Bensel

We spoke with Antonella Bruno: “we are electrifying Jeep for Europe and the world, whilst keeping its unique DNA..”

In our interview series of remarkable women and men in the automotive world, we had an interview with the first woman to lead Stellantis’ historic American brand in the old continent: Antonella Bruno, now Head of Jeep Brand for the Enlarged Europe region.

She has not less than 20 years experience in the automotive industry, and started her career at the company in 2007. Since then, she has held increasingly prestigious roles in the sales and marketing divisions, becoming Market Director Italy for the Lancia Brand in 2012, followed by a position as Head of Lancia Brand in 2013.  

From 2017, in addition to her role at Lancia, she served as Head of Network Development and Customer Experience, an interesting position which together with her new challenge at Jeep, were reasons enough for having this interview…

Hans Knol ten Bensel

Antonella Bruno posing in front of the impressive Rubicon at the recent Jeep Media Drive…

Q1 My first question is, you had a long career in the automotive world, I think it has to do with what your father did, but could you tell me why you find the automotive sector so fascinating?

AB: As you rightly said, I grew up close to the automotive world, my father was leading one of the SKF plants, one of the subsidiaries, so after my degree it was natural to step into this sector. I got an opportunity to start working in MSF, and then on further, so it was a kind of natural path for me.

Q2: Why do you think the industry is so unique? What do you think about its future, about the energy transition… and the many mobility and environmental revolutions it is going through, like electrification among others. Do you have any comments on that?

AB:  Let’s say that the automotive industry is very magnetic because it is especially now evolving very rapidly, and electrification is one of the main topics in the future, so at Jeep we started last year with the launch of the Renegade and Compass 4Xe, our first two electrified models, and we are carrying on with that strategy, this will represent our future. We are also working to let the customer understand that buying or considering an electrified car is rather easy, and that the technology is user friendly.

At the recent Jeep 4Xe presentation, you see here the Jeep Wrangler 4Xe in the picture…

We also make clear that being electrified does not mean that they lose the core of Jeep. So for us electrification means catching new customers, with a less aggressive and more sustainable stance, but at the same time – and this is really crucial – it means also to stay true to our values and not really dilute our DNA.

Q3: It is indeed a balancing act for you, you have the customers who appreciate the authenticity of Jeep and go for the Wrangler Unlimited so to speak and at the other end of the spectrum you have new urban Jeep buyers who chose the Renegade and possibly opted for hybrid electrification. Indeed, you have to keep your DNA…

The Renegade has urban qualities…

AB: You are right in saying that we have a more urban clientele opting for the Renegade back in 2018 when it was launched, but also the whole current range of 4Xe models are a perfect example of what we mean in terms of balancing the sustainability and capability because the Wrangler (4Xe and plug-in hybrid) is now a car which you can use daily. If you drive the car, you will notice it performs even better off road thanks to the electrification and this balance I mentioned between sustainability and capability is crucial for a brand like Jeep.  

Q4: With the venue of the Renegade in the mass compact SUV segment, the market presence of the brand has widened considerably…

AB: Yes, as I was saying, before the Renegade the brand was rather more a kind of niche brand in Europe, but when the car was launched, we really grew in terms of volumes and we opened a new segment of (potential) customers.

But equally feels at home in the mountain snow…

Q5: My next question brings us a bit more to the personal side, focusing on the woman in the corporate world. I would like to ask you which skills, which talents did you hone and perfect during your long career and at the same time what would you advise young people and/or young women specifically when they enter the corporate world. What should they watch for, what should they study in terms of human relations, management?

AB As a woman I had the possibility of starting at Ford when I started the first part of my career, and let’s say I had to opportunity to grow a lot, and in terms of skills, I think that it is related to the way I am behaving outside work.

I am an ex-volleyball player so I am used to be very determined, passionate. But I have to be honest, I studied a lot, because when I was young, my first passion was reading, automotive magazines among others. I was very curious, and I used to listen to people who were more experienced than me. Because I think you need also at the beginning to be humble, indeed to be very curious but at the same time humble enough to listen to people who have more experience than you.

I did not experience any kind of difference between men and women, so I was very lucky, and for me it is not a matter of gender, it is a matter of being a professional, being skilled, and you need to keep studying along your career. You grow during your career, but you cannot ever consider that you have arrived, because each new role (re)defines your profile, and therefore at the same time requires you to keep studying. It is important to be a strong, skilled manager, and this goes for both men and women.

Q6: Do you think Corona has affected the position of women in the workplace?

AB: Corona has changed the way we are working in this sense that that now we are spending a lot of time working from home, and this requires a different kind of organization. It requires a kind of cooperation between men and women, let’s say within the family, because it is a new way of working. It depends therefore on the single situation whether this is to the disadvantage of women. It requires an important ability to organize your time.

Q7: If we come back to your new and first rather to your previous function, I was very intrigued that you were Head of Network Development and Customer Experience. Can you tell me more about it?  

AB: AB: As head of customer experience, I can tell you that it was a cross-brand function, and with Corona the digital experience became very relevant and even more so after the sanitary crisis.

So by making the digital experience more efficient, we provide our customer with the ability to order the car online, this is very relevant and it is the future. You have to provide additional content and the digital experience has to be very easy, because you know that 90% of the first research when you are interested in a car starts on the web. So this was the main activity before Corona.

Go anywhere with a Jeep… now also electrified…

Coming back to the network, I had the privilege of leading the network development, which is also very related to the customer experience. To reach the customer is the first mission, but in the final stage we need to explain and pass all the information on the product to the end customer, especially now that we are going through the electrification (of our range). Having said that, we need to offer the best professionalism from our sales staff and we also need to offer a real customer experience in line with our brands. We also need to help the customer to overcome anxiety when it comes to electrification. “

Q8 Can you tell a bit more about the markets in the Enlarged Europe region?

AB: In Europe, the most important market is Italy, representing almost 50 pct of volumes, and we need to keep growing in markets like Germany, which is the most important market in Europe when we talk about electrification. Also France is of key importance for our future.

Retaining Jeep’s unique DNA is our mission…

The high penetration in Italy is explained by the strong legacy with our network, and since June last year we are producing both Renegade and Compass at our factory in Melfi, so Italy is performing very well. I am sure that we will keep growing thanks to the electrification in the markets outside Italy.

HK: We thank you for this interview.

Bentley celebrates the production of its 200.000th car…


The Bentayga Hybrid, destined for a Chinese customer, met the oldest surviving Bentley, EXP 2, and a number of long serving colleagues, as it rolled off the production line at the home of Bentley in Crewe this week.

Things have taken off for the inconic brand over the last 18 years. Thanks to the success of the Continental GT and more recently the Bentayga SUV, daily production has soared. Indeed, over that period, over 75 per cent of 101 years of production has been hand-built at the Crewe factory, more than ever the home of Bentley. Current daily production, 85 cars per day, equals monthly production numbers of two decades ago.

The Bentley Continentals – then and now…

I vividly recall the interview I made at the Frankfurt Motor Show more than a decade ago with Franz-Josef Paefgen, then CEO of Bentley Motors and Bugatti Automobiles, posts he left in 2011.

During his time as the Chief Executive Officer of Bentley Motors Ltd., he was responsible for the Bentley Mulsanne and the Bentley Continental series of cars. From 2003 to 2005, Dr. Paefgen was responsible for the development of the Bugatti Veyron.

Every Bentley is actually a four wheeled chapter in automotive history…

I asked him then whether a hybrid Bentley was not on the cards, as Bentley’s could be considered the pinnacle of engineering and an electrified Bentley would be proper. It clearly was not in the strategy of the VW Group then, as the idea was immediately brushed aside by Mr. Paefgen as unrealistic, customers not wanting this at all…

Well times have changed quite a bit since then, as we now read that Company aims to be end-to-end carbon neutral by 2030 with entire model range switched to battery electric vehicles(!). Bentley will move to full electrification – PHEV or BEV only – by 2026, then switch the entire model range to battery electric vehicles by 2030. The industry-leading Beyond100 Strategy will transform every aspect of the business as Bentley accelerates into its second century of luxury car production.

Six cylinder Bentley engine production in the ’50s in Crewe…

What this means for the retail value and depreciation of the existing and historic Bentley’s remains to be seen…

But back to the production history.

The Continental GT was the first landmark…

In 2003 the introduction of the Continental GT represented a transformative moment for the brand, and this Bentley alone, has represented 80,000 sales of the total of 200,000, and created both a new segment, and a contemporary image foundation for the Bentley business.

The Crewe factory in 1940…

…followed by the Bentayga

The success of the Continental GT has been mirrored by the Bentayga, offering a true Bentley driving experience and unparalleled luxury. Launched in 2015, when it established the luxury SUV sector, the fastest SUV in the world has reached its 25,000 production landmark. It is expected that the Bentayga could surpass total sales of the Continental GT within a decade and become the biggest selling Bentley model in history.

And now in 2021…

Since 2005, the company has also built 40,000 examples of the Flying Spur, the most successful luxury sports saloon in the world.

We show you here some photos, lifting a veil of the very interesting and multifaceted production history of the brand, and then we have told nothing of their sporting achievements…

Hans Knol ten Bensel

Takashi Watanabe, Chief Engineer at Lexus, reveals what Lexus E-driving is all about…

In an exclusive interview with Lexus Electrified Chief Engineer, Lexus has recently unveiled its vision for an upcoming generation of electrified vehicles, under the banner “Lexus Electrified”.

The interview, which offers very interesting aspects and opens new horizons, can be seen using the following link: https://newsroom.lexus.eu/lexus-electrified-chief-engineer-exclusive-interview/

The “Lexus Electrified” vision targets a fundamental leap in vehicle performance, handling, control and driver enjoyment – even as mobility within our society continues to change with autonomous driving and vehicle electrification.

Evoking the original fun of driving, Lexus intends to use its 15 years of experience in electrification technologies to further evolve driving pleasure, and to fundamentally transform the essence of luxury vehicles of the future – creating a unique Lexus driving signature with exceptional ride comfort, quietness and craftsmanship.

Takashi Watanabe, Chief Engineer at Lexus, takes us through the key aspects of this “Lexus Electrified” strategy in an exclusive interview.

The man behind it all…

Takashi Watanabe started his career with Toyota in 1993 with engine systems development. He has worked on many different types of engines and exhaust systems. Since 2012, he has worked also on the development of several Lexus vehicles and became in 2017 leader of the Lexus Electrified Project.

Just watch and listen, and be transported into the electric future…by Lexus, using their unique “Lexus-ness.”

Hans Knol ten Bensel  

DS Automobiles lets you look behind the scenes via your home screen…

In these Corona lock-down times, online presence and using social media is vital for car manufacturers to reach out to their customers, and DS automobiles is no exception. What’s more, they show you some stunning behind the scenes footage on Facebook, Instagram, Twitter and LinkedIn and of course, last but not least, Youtube.  

Just read on…

Hans Knol ten Bensel

Indeed, DS Automobiles invites you to take a look behind the scenes of the design team through two web series developed by DS DESIGN STUDIO PARIS.

After “CONFIDENCE The art of the senses” that revealed the secrets of the DS DESIGN STUDIO PARIS to the general public, the brand builds on this with two web series created during the lock-down.

In a first series of videos you will meet fifteen people who are involved in the design process, the development and the commercialization of a product.

These experts film themselves while talking about their profession and explaining the challenges this never-before-seen situation entails. From product determination to customer delivery, through design, engineering, production and sales, DS Experts reveal their work in short videos broadcast on DS Automobiles’ social media.

A second series of videos are dubbed the «Did You Know? » Series and for a good reason: it gives anyone interested an opportunity to learn about little-known facts about DS Automobiles products and services.

An interview with Pascal Béziat, headed the development and industrialization of the DS3 Crossback…

At the moment of writing, a number of videos are already online:

Facebook: https://www.facebook.com/DSOfficial/

Instagram: https://www.instagram.com/ds_official/

Twitter: https://twitter.com/DS_Official

LinkedIn: https://www.linkedin.com/company/ds-automobiles/

Youtube: https://www.youtube.com/user/DS

Just have a look, and be amazed with us over this very interesting insight into DS Automobiles, a prestigious example of French “savoir faire” in car building …

Hans Knol ten Bensel

Unique “Abarth Stories” tell about Abarth driving passion for the Belux market…

FCA journalists launch gripping Abarth short stories series, starting with a visit to Thierry Boutsen in Monaco…

The dynamic PR and marketing people of FCA Belgium come up with an unique formula to keep the passion for the “Scorpione” alive. They launch mini-video stories that testify to the Abarth passion. The first episode shows the Belgian pilot Thierry Boutsen at the wheel of the Abarth 695 70 ° Anniversario…

This “Abarth Stories” concept was specifically devised for the Belux market. With good reason: since the launch of the brand in 2008, Abarth has achieved increasing success in Belgium and the Grand Duchy of Luxembourg, and is even about to become a reference in our shores when it comes to sporting cars.

The first «Abarth Story» of 2020 brings viewers to the principality of Monaco, where they meet Belgian pilot Thierry Boutsen. He was so impressed with this latest creation from Turin, the Abarth 695 70 ° Anniversario, that he decided to buy one!

Thierry Boutsen has lived in Monaco with his family for years. The Festival du Cirque De Monte Carlo is in full swing, and with a bright blue sky outside, the FCA journalist meets Thierry Boutsen in the lobby of the Columbus hotel. Boutsen has devoted more than 23 years of his life to car racing and motor sport, a man with a true passion for cars.

In the original Cinquecento, Thierry Boutsen taught his mother to drive…

“I taught my mother to drive,” he tells our journalist quietly. “It was aboard a Fiat 500.” This undoubtedly explains his enthusiasm for the thoroughbred version the current model, sold under the brand name Abarth. «I have purchased this special edition in honor of the brand’s 70th anniversary, and it has been finished in the same color scheme as the 1957 Fiat 500 that I also own. So the circle is round! » he smiles.

Following him in the narrow streets of Monaco towards the corniche that takes us to the motorway towards Menton, one immediately sees that Boutsen has immense driving talents as a pilot, and they amply show behind the wheel of these new toys. «This new Abarth has everything one could wish for: it is light, agile, powerful, has perfect handling and powerful brakes. Everything was developed to achieve the best », Thierry smiled.

For more than 20 years, Thierry Boutsen has been involved in aircraft mediation with his company Boutsen Aviation, which is also based in Monaco. But his passion for cars is still well alive. “I still remain a car enthusiast,” he adds. «That is why I recently set up a new company specializing in the sale of collection cars, cars suitable for public roads and competition cars. Our specialty? Find rare vehicles that meet the specific criteria of the customers, from a Lancia Stratos or Porsche 904 to a Ferrari F1 in running order! » And now he relives also the passion for Abarth…

A thriving market for the cars with the “Scorpione” in Belgium…

With 1,700 cars sold in Belgium in 2019 and around 21,000 in Europe, Abarth is the sporting jewel in the Fiat Chrysler Automobiles group. Born from the heritage of Carlo Abarth, the newest 695 70 ° Anniversario is a unique model that complements the range of models 595, available in the Turismo and Competizione versions. This Abarth 695 70 ° Anniversario impresses with its new rear spoiler, which is manually adjustable,and this “Spoiler ad Assetto Variabile” can be adjusted in twelve positions, with a slope of 0 to 60 degrees…

Abarth remains active in the competition, for example through the participation of the Abarth 124 Rally in the ERC Championship, and also takes part in the F4 Championships in Italy and Germany.

This is how new pilots are discovered, such as the young Arthur Leclerc, brother of F1 pilot Charles Leclerc, who started his career at Alfa Romeo, before making the switch to Ferrari.

We just let you enjoy further the photos here…

Hans Knol ten Bensel

We spoke with Charles Fuster, Product Marketing Manager Fiat 500 X: this Sport version is built to conquer everybody’s sporting heart, like football…

Charles Fuster taking the 500X Sport to the football field…

When Fiat presented the 500 X Sport, they had the very good idea to draw a parallel between its excellent sporting and stylish qualities and embed it into the language and philosophy of top football. Therefore the venue of presenting this new Fiat was at the the “Luigi Ridolfi” Federal Technical Centre in Coverciano (FIorence), a centre of excellence for teaching, training and sport, as well as the historic seat of the Italian Football Federation.

The presentation “in the field” was expertly done by Charles Fuster, Product Marketing Manager 500 X, and the qualities of dynamism, precision, control

Echoing the qualities of the National Team in the Fiat 500 X…

and Italian style of this 500 X Sport were echoed on the accompanying screen by the coaches and specialists of the Italian national team, indeed the same characteristics that lead a player to wear the blue jersey of Italy with pride and joy…

Reason enough to have an interview with Charles Fuster here…

Hans Knol ten Bensel

HK: How did you communicate the enhanced sporting characteristics and properties of the new 500 X to the top people of the Italian Football Federation, how did they tune into this? What was their reaction?

CF: Actually, the starting point and the basis was and is the car. It arrives with important improvements. The balance, the road holding, the performance, the style, and of course, when we had created this story about the car, we focused ourselves on the world of football. This had very good reasons: like Fiat, it is a very democratic world, it is a very accessible sport for everybody. And so we started to work with the Italian Football Federation to draw all these parallels, between the world of the automobile and the world of football.

Charles Fuster on the playing field…

This proved extremely interesting because all this storytelling proved extremely natural. Also the persons of the federation, who we have presented today is somebody who has worked all his life with football and has an incredible experience.

Top performance is top performance, whether one speaks about cars or people…

These people prepare the future stars of tomorrow. So we arrive at an allegory with a well perfected industrial product and a sports player, and this can be very eloquent…

 HK: indeed, this is very unique in your presentation today… we saw the comments of Roberto Mancini, Italy’s National Team Head Coach and others…

CF: Thank You, it is indeed the work of our whole team!

HK: Can you tell a bit more what is the mission of this sporting version of the 500 X…

CF: Just have a look at its position within the range. The Cinquecento is a typical women’s car. 75 % of the clients are women. This is different with the 500 X, where the buyers are about fifty-fifty between men and women. The 500 X Sport will also be bought by independent women who want to be seen having personality and character.

But this is a car which is targeted to a large public. We will not discriminate. Of course the car has a look which distinguishes it from the others in the range.

HK: Can you tell a bit more about the future electrification of the Fiat models? We think about PHEV…

CF: There will be something new in 2020. There will be an important electrified range at FCA in 2022. That is the only thing I can tell you right now… The first models will be launched in 2020, and this will continue throughout 2021 to 2022. It is the strategy of the group to be present in all forms of electrification. It will also be very important for the fleet market.

HK: We thank you for this interview.

Of course there is (still) more. We will treat you also shortly with further interviews with Danilo Coglianese, Head of Fiat & Abarth Communications, EMEA, and also have a long talk with Alessandro Grosso, Head of Fleet and Business Sales, EMEA, about the European Fleet markets and FCA’s position therein.

Stay tuned!

Hans Knol ten Bensel

We drove the new Fiat 500X Sport at the holy grail of Italian football…

When you launch a sporting version of your crossover bestseller, you want it to be somewhere (very) special. And so the dynamic PR department of Fiat did. They invited us to nowhere less than the “Luigi Ridolfi” Federal Technical Centre in Coverciano (FIorence), a centre of excellence for teaching, training and sport, as well as the historic seat of the Italian Football Federation.

This had its good reasons. First of all, the FIGC Federation headquarters was chosen to honour the 20-year cooperation between the Fiat brand and the Federation, as well as to express the shared values uniting the new Fiat 500X Sport with sport in general.

Indeed, what better location could there be for displaying “in the field” the qualities of dynamism, precision, control and Italian style highlighted in this new version of the already iconic 500X, a car which has won the hearts in all parts of the globe.

We will soon tell you more here about the excellent sporting qualities of this 500X Sport, and we will also bring you again some interviews, notably with Charles Fuster, the product marketing manager of the 500 X, and Alessandro Grosso, Head of Fleet and Business Sales, EMEA.

Just stay tuned on these columns…

Hans Knol ten Bensel