Premium brands are nowadays sparing no efforts to establish customer satisfaction and loyalty.

Audi Belgium follows suit, and is taking a new step by launching personalized home deliveries. This service is offered in collaboration with Mobvious and is valid for both private customers and self-employed persons, for a fixed price of €300 incl. VAT.

“Customer experience is high on the agenda at Audi Belgium,” emphasizes Emanuele Bolacchi, Managing Director Audi Belgium. “Thanks to this new delivery choice, our customers no longer have to travel to receive their new Audi. We offer the opportunity to optimally fit the delivery of their new Audi into work-related life balance, which is becoming more important for more and more customers.”

Bolacchi is joined in this by Dieter Hannes, District Manager Audi and also the driving force behind this project;

“As a brand, we want to leave a lasting impression. To achieve this, we look beyond the sale of the car and create a unique and unforgettable experience that matches the luxury and quality that Audi guarantees.”

Thanks to this new partnership with Mobvious, Audi Belgium is able to offer a high-quality, personalized delivery service. Customers can now enjoy the comfort of receiving their new Audi at a place and time that is most convenient for them. Whether at home, at work or another location in Belgium. This aims to fully tailor to the unique needs of each customer.

Mobvious, which is part of D’Ieteren’s mobility ecosystem, is the first driver platform that takes care of the entire car delivery process. To achieve this, it relies on a team of intensively trained drivers, who always guarantee professional home delivery with a customer-oriented approach.

Kamal M’Rabet, CEO of Mobvious, commented:

“At Mobvious, our focus is always on the optimal customer experience. The distribution model is also evolving in the automotive sector, driven by the purchasing behavior of consumers who increasingly shop online and need home service. Mobvious is part of this transition and helps automotive professionals such as Audi Belgium.

On the one hand, we do this with advanced technology for digitalizing the entire delivery process, and on the other hand, there are our professional drivers who can provide customers with all the necessary explanations.”

Audi Home Delivery service is currently available on Audi Q4 e-tron, Audi Q8 e-tron, Audi e-tron GT, Audi Q5, Audi Q7, Audi Q8, Audi A6, Audi A7 and Audi A8 models.

After this first phase, in which 50 Audis are expected to be delivered to your home, this service will be expanded to the rest of the Audi range. 

Hans Knol ten Bensel